Free Shipping on All Orders - Limited Time Only!

FAQ's

  • Q- How much is shipping?
    A-     We Offer FREE Express Delivery: To USA

 

  • Q- How long does shipping takes?
    A- All orders are shipped within 1-3 business days
  • Shipping: the orders will deliver within 3-7 days

 

  • Q- Where is my order?
    A-     You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

 

  • Q- What is my tracking number?
    A:     This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

 

  • Q - I've lost my tracking number. What can I do?
    A:    Simply contact us at support@thevvshop.com with your full name and mailing address, and we will resend your confirmation number.

 

  • Q- How can I make changes to my order?
    A-     If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
  • We Can Change:
  • - Your delivery details
    - Your name
    - Your email
    - Your phone number

 

  • Q- How can I cancel my order?
  • A- You must contact us within 12 hours.
    -We cannot cancel your order once it has already been shipped.

 

 

  • Q - Who do I contact if there's something wrong with my order?
    A:    If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@thevvshop.com

 

  • Contact us
    If we still have not managed to answer your question please feel free to contact us at support@thevvshop.com and we'll get back to you within 24 hours.